Operations & People Management
The best creative work doesn't happen by accident, it happens because someone built the right foundation. Over the past decade, Mauricio has served as the operational and people backbone of a fast-growing, multi-arm creative agency, architecting the systems, structures, and team culture that allowed ambitious ideas to actually scale. From designing CRM infrastructure and financial workflows to building hiring pipelines and individualized employee growth plans, he's the person who turns a vision into a functioning, thriving organization. Under his leadership, the agency grew to 15 employees and from $2M to $9M+ in annual revenue. At the end of the day, Mauricio believes that how you build your team is just as important as what the team builds.
Scaling from the Ground Up
Grew the agency and team into 3 divisions, implementing a custom ATS, hiring criteria, and onboarding frameworks that ensured every new hire was set up to thrive
People-First Leadership
Developed team-wide trajectory documentation, crafted individualized growth plans, and championed a feedback and coaching culture
Talent Ecosystem Management
Created custom talent dashboards for a roster of 30+ creators to track hundreds of deals, partnerships, content calendars, and accounting
Systems & Infrastructure
Built custom CRMs for each area of the agency, wrote SOPs for each team and position, and developed financial workflows and dashboards